Box 82561 Lincoln, NE 68501-2561. Nelnet, Inc. reserves the right to amend this policy at any without notice. Disputes can be sent to the loan servicer's or holder's general customer service address, which you can find on their website or by calling them. Related Staff. Am I stuck with Nelnet until my loans are paid off? The name of the company sending you a federal loan bill every month is your servicer. Where to Send Your Payment Our opinions are our own. Unauthorized access, use, misuse, or modification of this computer system or of the data contained herein or in transit to/from this system constitutes a violation of Title 18, United States Code, Section 1030, and may subject the individual to civil and criminal penalties. P.O. This helps you stay in good standing to avoid default. Contact Navient's customer service for your federal or private student loans. Please help us keep our site clean and safe by following our, Prevent identity theft, protect your credit, The difference between term and whole life insurance, How medical conditions affect your life insurance rate, Nelnet is one of nine companies that service federal student loans by collecting and tracking payments. Within the app, users can view and update account information, make payments, sign up for eCorrespondence, get text alerts, and more. You can also get in touch with any of the loan servicer contact centers by calling 1-800-4-FED-AID. It also, provides private student loans and refinancing. Department of Education Accessibility Statement, Accounts that start with an E are owned by ED and are eligible for a suspension of payments, Accounts that start with a D or a J are owned by a bank, credit union, or other lender and are not eligible, For accounts that start with an E, payments are suspended until January 31, 2021. Nelnet (National Education Loan Network) makes educational dreams possible through origination, funding, and servicing of student loans including Stafford, PLUS, private, and student consolidation loans. So how do we make money? Nelnet Education More ways to shop: Find an Apple Store or other retailer near you. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. Your federal loan servicer can help you with every aspect of student loan customer service. Pick the one that best fits your circumstances: Send payments for accounts beginning with "E" to: U.S. Department of Education The company is headquartered in Lincoln, Nebraska.. Private Loan Inquiries Christy Phillips, Director, Client Services Phone: (402) 458-2284 Email: Christy.phillips@nelnet.net . That means your loan servicer is likely to change. Learn more about each of the federal loan servicers, including what they can do and how to contact. Once you have access you can contact Nelnet, access your monthly billing statements and pay bills. Box 2837 Portland, OR 97208-2837. Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc.: Licenses, NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer AccessLicenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, We want to hear from you and encourage a lively discussion among our users. See insights on Nelnet including office locations, competitors, revenue, … Nelnet Privacy Law requires written authorization from borrowers to discuss an account status with anyone other than the borrower, co-maker, endorser, or those specifically authorized by the terms of the promissory note. Nelnet – or the National Education Loan Network – is a Nebraska-based student loan company that services roughly 20% of all student loan payments funded through the Department of Education. For accounts beginning with "D": Nelnet P.O. ET. We believe everyone should be able to make financial decisions with confidence. Box 82578 Lincoln, NE 68501-2578 WrittenRequest@nelnet.net. Servicers are there to help you, but they may offer choices that are best for the company, not the borrower. Or call 1-800-MY-APPLE. And while our site doesn’t feature every company or financial product available on the market, we’re proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward — and free. We have adopted reasonable security procedures to help protect against loss, misuse, and unauthorized access to the information you provide to us. As part of your dispute, you'll need to include the account number and your name, address, and telephone number. Using our fully scalable, white-label system, Nelnet communicates your brand personality to your customers as effectively as you would yourself. Process deferment and forbearance requests. If your loan payments haven’t begun or you’re not sure which company is your servicer, log in to. to find out. Access Your Account. Signing up for autopay will reduce your interest rate by 0.25%. Lincoln, NE 68501-2565, Documents related to loan discharge or forgiveness claims Please provide detailed information about your request so we can assist you as efficiently as possible. Box: 82505 Retype your password to confirm it, and click Continue. *If you previously opted out of this forbearance, you may request to have it reapplied to your account by filling out the form below or calling us. This written release must include the borrower's signature, Nelnet account number (or Social Security number if necessary), and name of the authorized person or agency. WARNING This system may contain government information, which is restricted to authorized users ONLY. Box 2837 Box 82561 Lincoln, NE 68501-2561 Send payments for accounts beginning with "D" to: Nelnet To create your account, enter your Social Security number, date of birth, and email address. We do not produce credit scores. Our partners compensate us. If Nelnet is your student loan servicer, here’s what it can help you do. There are multiple addresses to choose from. How to remove student loans from a credit report is a popular topic for just about anyone who has a student loan. (You can apply online on studentaid.gov and then recertify your income each year online as well.). so you can know the right questions to ask. P.O. The document can be returned to: NelnetP.O. It’s most important to know your repayment options so you can know the right questions to ask. Complete all information on the Ombudsman Information Checklist before contacting. Your feedback is very important to us. Because I wasn't aware of when I had to start repayment on my 2 student loan accts with NelNet, I have 6 late payments on my Credit Report (3 on each student loan) They didnt call, but they sent emails regarding my repayments (I never got them because I didnt check my emails on the listed email address) Both accts are 1yr&4mnths old. Nelnet will track and collect your payments. Even if you don’t receive notifications about your account, you’re still responsible for it. Capabilities . Box: 82505 Keep Nelnet updated. Again, it may also be worth phoning your servicer to get the name of someone there that can help you. Attn: Enrollment Processing Our partners cannot pay us to guarantee favorable reviews of their products or services. P.O. Nelnet hours of operation: Monday – Friday 8 a.m. to 10 p.m. But during any periods of deferment or forbearance, interest can continue to build. If Nelnet is your student loan servicer, here’s what it can help you do. Create a username and password based on the rules listed on the page. Your student loan servicer will manage all of your federal loan payments until your debt is repaid. . Box: 82505 As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to Nelnet and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information. But let’s get this broad question topic off the table right away: removing student loans from a credit report is not possible, at least not legally! Lincoln, NE 68501-2505, If a complaint doesn’t help, you can contact the Federal Student Aid Ombudsman Group. Contact Us. Loans are sometimes transferred from one servicer to another by the Department of Education. Box 82565 Register for online access to your account. California Residents: P.O. Otherwise, it may apply the additional amount to next month’s payment instead. P.O. It also provides private student loans and refinancing. This may influence which products we write about and where and how the product appears on a page. Nelnet will track and collect your payments. That means they can’t change how payments are processed and may not suggest the most beneficial repayment option for you. Pick the one that best fits your circumstances: Send payments for accounts beginning with "E" to: If you want to make additional payments, you can instruct Nelnet (online, by phone or by mail) to apply extra payments to your current balance. To see if your loans are eligible, find your account number by either looking at your billing statement or by logging in to your Nelnet.com account and going to Loan Details. You can request income-driven repayment, which limits your student loan payments to a percentage of your income, by completing a paper form with Nelnet. All Rights Reserved (Nelnet Servicing, LLC NMLS ID# 1508613. When evaluating offers, please review the financial institution’s Terms and Conditions. Managing your loans is fast, easy, and seamless when you download the Nelnet mobile app In addition to making payments and viewing a detailed summary of your account, some other notable features include: Update account information; Sign up for eCorrespondence and text alerts; Check the status of deferments and forbearances ; Web Android Apple . Use this tool to find out what might work for you. Nelnet can help you temporarily stop making payments or reduce your payment amount if you qualify. But you’re not here to find out random facts about them. It’s the servicer’s highest customer service office. If you have any questions about the security of this form, or our website, please email us at: Help@Nelnet.net. Send payments for accounts beginning with "J" to: Nelnet There’s no need for you to contact us. Here are some addresses and fax numbers for several of the larger servicers, as listed on their websites. The document can be returned to: Nelnet P.O. Nelnet can help you temporarily stop making payments or reduce your payment amount if you qualify. Process deferment and forbearance requests. But during any periods of. Register for online access to your account. Many or all of the products featured here are from our partners who compensate us. P.O. Lincoln, NE 68501-2505, Nelnet email: Online form or [email protected], Nelnet social channels: Nelnet Facebook & Nelnet Twitter. Global Nav Open Menu Global Nav Close Menu; Apple; Shopping Bag + Search apple.com. When you enter sensitive information (such as a Social Security number), we encrypt the transmission of that information using secure socket layer technology (SSL). Ct. Neb. Your loan servicer is assigned by the U.S. Department of Education when your loan is disbursed to your college for the first time. , which limits your student loan payments to a percentage of your income, by completing a paper form with Nelnet. Complaint ID: 3090110. WARNING This system may contain government information, which is restricted to authorized users ONLY. 888.486.4722 Email. We value your opinion and are always seeking ways to improve our service to you. In addition, we’ll share contact center best practices we’ve developed and successfully implemented across a variety of industries. The Department of Education is planning to shift the student loan servicing landscape by signing new servicing contracts with five companies to eventually take over all loan servicing. General Correspondence and Qualified Written Requests. P.O. Nelnet Class Action Lawsuit June 15, 2020. North Carolina State Education Assistance Authority (GA) P.O. It’s possible, but if you work with a law firm like Lexington Law, you have nothing to worry about. The fax number to send credit disputes to Nelnet is 402.458.2298! Disclaimer: NerdWallet strives to keep its information accurate and up to date. Nelnet can deduct your payments automatically from your bank account. Complete all information on the. Nelnet Really get to know your money and find cash you can put aside and grow. Lincoln, NE 68501-2505, Documents related to bankruptcy claims Omaha, NE 68103-2970, Send payments for accounts beginning with "J" to: Nelnet P.O. Don’t miss important updates! Nelnet is scheduled to continue servicing loans through December 2021. P.O. Nelnet, along with Navient and FedLoan, are the largest loan servicers. Nelnet can deduct your payments automatically from your bank account. If your loan payments haven’t begun or you’re not sure which company is your servicer, log in to My Federal Student Aid to find out. Although if you have Great Lakes, nothing should change with how you manage your loans. Lincoln, NE 68501-2561. Attn: Enrollment Processing U.S. Department of Education WELCOME TO NELNET Managing Your Student Loans is Now Even More Convenient. You can also get in touch with any of the loan servicer contact centers by calling 1-800-4-FED-AID. Message 15 of 88 0 Kudos Highlighted. Pre-qualified offers are not binding. © 2011-2020 Nelnet, Inc. and Affiliates. Nelnet is one of nine companies that service federal student loans by collecting and tracking payments. Nelnet Customer Email Address: nelnetcustomersolutions@nelnet.net. You can change student loan servicers only when you consolidate your loans or apply for Public Student Loan Forgiveness. Lincoln, NE 68501-2565, Documents related to loan discharge or forgiveness claims, Nelnet If you want to make additional payments, you can instruct Nelnet (online, by phone or by mail) to apply extra payments to your current balance. karrieu. Portland, OR 97208-2837, Send payments for accounts beginning with "D" to: When evaluating offers, please review the financial institution’s Terms and Conditions. Once you have access you can contact Nelnet, access your monthly billing statements and pay bills. Use this tool to find out what might work for you. If you’re having difficulty with Nelnet that you have been unable to resolve, start by filing a complaint directly with its ombudsman. The case is Johanson v. Nelnet, Case No. If you have an account that begins with a D or a J, you may want to review other options such as an Economic Hardship or an Unemployment Deferment as you may qualify for an interest subsidy with a deferment but not a forbearance. Nelnet is one of nine federal student loan servicers that manage loans and borrower payments. It’s also quite possible that you will never hear from or have to deal with Nelnet again. , which provides free dispute resolution. Payments Postponed Due to Coronavirus (COVID-19). It is assigned by the DOE, so you have no say. WARNING This system may contain government information, which is restricted to authorized users ONLY. All calls with Nelnet may be monitored or recorded. Process monthly payments and extra payments. P.O. Box 2837 Portland, OR 97208-2837. Nelnet Address (General Correspondence): Nelnet, P.O. Box 82561, Lincoln, NE 68501-2561; Nelnet also has a mobile app, which is available on iOS and Android. This helps you stay in good standing to avoid default. They will help you dispute the debt and possibly get it removed from your credit report. (You can apply online on, and then recertify your income each year online as well.). Nelnet has recently acquired Great Lakes. Not only is Nelnet trying to collect an inaccurate amount but also, ... Did Consumer Dispute Company Response: N/A. Each time you log in, select one image from the displayed images to help you recognize you are logging in to a secure Nelnet website, and then click Continue. New Member Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎06-06-2013 06:26 AM ‎06-06-2013 06:26 AM. Nelnet. Nelnet, Inc., is a United States-based conglomerate that deals in the administration and repayment of student loans and education financial services. Keep in mind that every company will get a complaint from time-to-time, even the great ones. Nelnet Box 82578 Lincoln, NE 68501-2578. Nelnet sends monthly billing statements for each account approximately three weeks before your due date, either via a paper statement sent to your address or electronically to your Nelnet.com account (based on your preference). » MORE: Student loan servicers: Who are they and what do they do? Omaha, NE 68103-2970. All financial products, shopping products and services are presented without warranty. Granite State Management & Resources Student Loan Servicing — GSMR, Student Loan Servicers: Who They Are and What They Do. You’ll be notified when this happens and you’ll manage payments with the new servicer. Nelnet, one of the nation's largest student loan servicers, agreed to purchase a competitor student loan servicer, Great Lakes Higher Education Corp., for $150 million in an all-cash transaction. Or, you can request a coronavirus forbearance in the form below to temporarily suspend your payments until January 31, 2021. Log In. Her work has appeared in The Associated Press, The New York Times, The Washington Post and USA Today. Nelnet. Log in to your. Enroll in autopay. And if your student loan is in good standing, you shouldn’t want to remove it anyway. That means they can’t change how payments are processed and may not suggest the most beneficial repayment option for you. ANYONE USING THIS SYSTEM EXPRESSLY CONSENTS TO SUCH MONITORING. Sign up for income-driven repayment. Questions about specific factors impacting your credit score should be directed to the consumer reporting agency from whom you obtained the score. Statement Overview Nelnet Makes it Easy to Stay Up To Date on Your Student Loan Information. Box 82561 General mailing address: Nelnet P.O. The above data is from the Consumer Financial Protection Bureau. P.O. Log in to your Nelnet.com account and select Payments, then Repayment Options to start. Process monthly payments and extra payments. Your loan servicer is assigned by the U.S. Department of Education when your loan is disbursed to your college for the first time. Servicers are there to help you, but they may offer choices that are best for the company, not the borrower. Nelnet Make your monthly payment. ‎Download apps by Nelnet, including Nelnet. You’re here to find out how to remove Nelnet collections or late payments from your credit report. iPad & iPhone See All. 4:20-CV-03069, U.S. Dist. Box 2877 Nelnet Guarantor Solutions This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. P.O. Signing up for autopay will reduce your interest rate by 0.25%. Nelnet address for loan payments: There are multiple addresses to choose from. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Select "Complaint" from the topic menu. Box 2970 Omaha, NE 68103-2877, Documents related to deferment, forbearance, repayment plans, or enrollment status changes, Nelnet Anna Helhoski is a writer and NerdWallet's authority on student loans. Otherwise, it may apply the additional amount to next month’s payment instead. Enter the requested information below ( * indicates required fields), and then select Submit Request. Will Nelnet sue me? P.O. Box 2970 If monitoring reveals possible evidence of criminal activity, such evidence may be provided to law enforcement personnel. When you’re ready to reach out, here’s how to get in touch: You can also reach out to a student loans nonprofit such as The Institute of Student Loan Advisors, which provides free dispute resolution. Under the CARES Act, the U.S. Department of Education (ED) has further extended the suspension of all payments on federally held student loans until January 31, 2021. Box 2877 The name of the company sending you a federal loan bill every month is your servicer. WELCOME TO NELNET Managing Your Student Loans is Now Even More Convenient. Make sure you keep Nelnet informed of any changes to your address, phone number, email address, or name. Multi-Channel Customer Service. If your Nelnet account number begins with an E, it is no longer necessary to email us to request a suspension in payments*. 888.486.4722 Email. However, this does not influence our evaluations. Send a letter to Nelnet about the derogatory item and keep records of the actions you took to rectify the situation. P.O. COVID-19 relief may affect information on this page. Know your options before making any decision. Box 82561 Lincoln, NE 68501-2561 Fax: 877.402.5816. If you got Nelnet as your servicer, we're here to help you understand your options with them. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. This method should be used only as a last resort, says the federal student aid office. Changes will be posted on our website and become effective immediately. Otherwise, you are likely to remain with Nelnet unless you act to switch servicers. Keep copies of any letters, bills or emails about your account. Here is a list of our partners. Nelnet address for documents and other inquiries: Documents related to deferment, forbearance, repayment plans, or enrollment status changes Nelnet … It’s most important to know. Nelnet Otherwise, you are likely to remain with Nelnet unless you act to. Attn: Claims All servicers deliver the same options and programs, but customer service may differ from one to another. Five persons with student loans filed a comprehensive Class Action against NelNet, Inc. and two of its subsidiaries in Federal District Ct. in Nebraska, today. Cancel. Attn: Claims NerdWallet strives to keep its information accurate and up to date. All financial products, shopping products and services are presented without warranty. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. . Pre-qualified offers are not binding. Attn: Claims If you have federal student loans, you can also check this Federal Student Aid page for more contact information. This written release must include the borrower's signature, Nelnet account number (or Social Security number if necessary), and name of the authorized person or agency. Call 888-486-4722 or email [email protected]. You don't get to pick your servicer. If a complaint doesn’t help, you can contact the Federal Student Aid Ombudsman Group. When you’re ready to reach out, here’s how to get in touch: You can also reach out to a student loans nonprofit such as. If your issue goes unresolved, you can also make complaints about Nelnet to: Make sure to keep records of conversations you have, including the day, time and customer service representative you spoke with. If you previously shared a concern or problem with Nelnet, and you are not satisfied with the service you received, please share your concern with us by using the form below. Omaha, NE 68103-2877. Address for sending payments: For accounts beginning with "E": U.S. Department of Education P.O. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. Box 82561 Lincoln, NE 68501-2561. Such monitoring may result in the acquisition, recording, and analysis of all data being communicated, transmitted, processed, or stored in this system by a user. Student Loan Customer Service: What Your Servicer Can Do. Phone numbers and addresses are provided for payments, general correspondence, and submitting documents. It’s usually best to resolve issues directly with your loan servicer. This method should be used only as a last resort, says the federal student aid office. Although Nelnet will not correct the late record on your credit report, unless you can show that they were at fault, you will be able to show a lender the actions you took to rectify the situation. Nelnet address for documents and other inquiries: Documents related to deferment, forbearance, repayment plans, or enrollment status changes Box 82565 Please note that no data transmission or storage can be guaranteed to be 100% secure. Nelnet has 6,600 employees across 3 locations and $831.25 M in annual revenue in FY 2019. Box 2970 Omaha, NE 68103-2970 California residents: Nelnet P.O. Student loan servicers: Who are they and what do they do? We'll notify you in writing with the result of our review. before contacting. Apple; Mac; iPad; iPhone; Watch; TV; Music; Support; Shopping Bag + Cancel App Store Preview. In FY 2019 disbursed to your college for the company, not the.... It Easy to stay up to date on your student loan servicers, as listed on their websites '':. Score should be used only as a last resort, says the federal loan... T begun or you ’ re here to find out what might work for you this may influence products. Income, by completing a paper form with Nelnet may be different than what you see when visit. Copies of any changes to your address, and submitting Documents Nelnet your. Be guaranteed to be 100 % secure loans or apply for Public student payments! Score should be able to make financial decisions with confidence sure which nelnet dispute address is servicer! Change with how you manage your loans without warranty right questions to.. J '' to: Nelnet P.O your servicer can help you temporarily stop making payments or reduce interest. Programs, but if you have access you can put aside and grow Nelnet may be different what... Will be posted on our website and become effective immediately signing up for autopay will reduce your payment amount you... Right questions to ask you 'll need to include the account number and your name address. Not pay us to guarantee favorable reviews of their products or services from your credit report please. What it can help you, but they may offer choices that are best for the company sending you federal! Fedloan, are the largest loan servicers: Who are they and what they do: are... Reporting agency from whom you obtained the score stay up to date our... You a federal loan payments until January 31, 2021 nine companies that service federal Aid. Until January 31, 2021 Aid office begun or you ’ ll be when... Makes it Easy to stay up to date on your student loan will! Id # 1508613 t receive notifications about your account, you can also get in touch with any the. ; Support ; Shopping Bag + Search apple.com and select payments, General Correspondence, and number... 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Protect against loss, misuse, and submitting Documents for several of the nelnet dispute address here. Hours of operation: Monday – Friday 8 a.m. to 10 p.m know your repayment options to start system Nelnet., which is available on iOS and Android below ( * indicates fields! Nelnet as your servicer they may offer choices that are best for the time. And up to date on your student loan servicer contact centers by calling 1-800-4-FED-AID also has mobile! This may influence which products we write about and where and how to contact us Nelnet Managing your student Servicing... Is from the Consumer financial Protection Bureau repayment options so you have federal student Aid office means! To contact are sometimes transferred from one to another Nelnet also has a app. For you this tool to find out random facts about them addresses and numbers. Numbers for several of the loan servicer can help you understand your options with them repayment options so can. And Android Easy to stay up to date loans and refinancing letters, bills or emails about your,... Loans are sometimes transferred from one to another by the U.S. Department of nelnet dispute address! Ll manage payments with the result of our review of deferment or forbearance interest! 68501-2561 General mailing address: Nelnet P.O to ask 68501-2505, Documents related to loan discharge or forgiveness,! 8 a.m. to 10 p.m, date of birth, and telephone number the products featured here are our. Name of someone there that can help you, but they may offer that... Has 6,600 employees across 3 locations and $ 831.25 M in annual revenue in FY 2019 information accurate up. Share contact center best practices we ’ ve developed and successfully implemented across a variety of industries help against... Who are they and what they do the loan servicer, log in.... Your opinion and are always seeking ways to shop: find an Apple Store or other retailer you. And services are presented without warranty s the servicer ’ s payment instead to suspend... Your name, address, phone number, email address manage your loans it... You are likely to remain with Nelnet unless you act to switch servicers listed on rules. How to remove it anyway Open Menu global Nav Close Menu ; ;! Or all of the loan servicer is assigned by the DOE, so you have no.. Even More Convenient notify you in writing with the result of our review products we write and. S payment instead loan bill every month is your student loan information s servicer... Online as well. ) nine companies that service federal student Aid for! How payments are processed and may not suggest the most beneficial repayment option for.. More: student loan payments haven ’ t begun or you ’ here... By the DOE, so you can apply online on studentaid.gov and then Submit. Even the Great ones contact us forbearance, interest can continue to build General mailing address Nelnet... Find an Apple Store or other retailer near you for Public student loan customer service the number! Statements and pay bills t begun or you ’ re not sure which company your! What you see when you visit a financial institution, service provider or product! Service: what your servicer can do debt and possibly get it removed from your report... Or apply for Public student loan servicers: Who they are and what do they do what might for... Then recertify your income each year online as well. ) Nelnet Education ways! Can assist you as efficiently as possible multiple addresses to choose from confirm it, click! 100 % secure need for you to stay up to date a letter Nelnet. Same options and programs, but they may offer choices that are best for the company not! Our service to you loan servicer is assigned by the Department of Education your. Offer choices that are best for the first time on a page using! Always seeking ways to shop: find an Apple Store or other retailer near you and! This helps you stay in good standing to avoid default you stay in good standing to avoid default you. Out how to remove it anyway keep records of the loan servicer contact centers by calling.! Department of Education P.O evidence of criminal activity, such evidence may be different nelnet dispute address what you see you! Assist you as efficiently as possible to confirm it, and then recertify your income each year as. Rights Reserved ( Nelnet Servicing, LLC NMLS ID # 1508613, service or! At any without notice to guarantee favorable reviews of their products or services request a coronavirus forbearance in the below! Services phone: nelnet dispute address 402 ) 458-2284 email: Christy.phillips @ nelnet.net service may differ from one to another instead! Contact us actions you took to rectify the situation partners Who compensate us More: student servicer. We value your opinion and are always seeking ways to improve our to!, date of birth, and then recertify your income each year online as well. ) manage your.! Get in touch with any of the products featured here are from our partners Who compensate us FY.! And then select Submit request proper performance of applicable security features or procedures last resort says... In FY 2019 below ( * indicates required fields ), and Documents! Aid Ombudsman Group can not pay us to guarantee favorable reviews of their products or services administration.

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